Hello! I’m Gregory Bennett, with nearly a decade of experience in IT support, primarily within educational environments. My career has given me a broad view of the technical landscape, from the simplest of repairs to the more intricate aspects of network management. 

Areas of Expertise

Throughout my career, I’ve gained practical knowledge in several key IT areas:

• Software Management: I have a solid track record with major platforms like Microsoft AD, Google Workspace, and Microsoft 365, ensuring these systems are optimally configured to serve your business needs.

• Hardware Expertise: My hands-on experience extends to setting up and maintaining robust hardware solutions. This ranges from essential workstation setups and phone systems to PXE servers and onsite Linux-based self-hosted UniFi controllers.

• Advanced System Support: Beyond basic setups, I tackle challenges involving sophisticated IT infrastructure, including managing VEEAM backups and Hyper-V systems. My approach ensures that both your data protection and virtualization needs are met with precision and reliability.

• Network Solutions: Experienced with both setup and troubleshooting of networks using Ubiquiti-UniFi and some work with Fortigate Firewalls. 

• Leadership: In my current role, I manage a technician and oversee our budget, ensuring we stay on target with our objectives. 

Additional Experience

Besides my primary role, I contribute IT support to a charity and a property management firm, which adds a corporate angle to my largely educational IT background. This experience has been invaluable, teaching me the nuances of diverse IT environments.

Personal Passions

When I'm away from my formal duties, I’m usually tinkering with technology. Whether it’s assembling PCs, setting up servers, or exploring Linux installations, I love testing and experimenting with all things tech. These personal projects not only satisfy my curiosity but also enhance my professional skills.

Project Highlights

Some of my notable projects include:

• Migrating an outdated Exchange email server to Google Workspace.

• Implementing a UniFi WiFi system across a primary school.

• Standardizing a previously chaotic network to improve reliability and performance.

• Extensive experience with Atera/Ninja RMM tools to manage approximately 100 computers effectively.

Approach to IT Support

In every project, big or small, I aim to bring a thoughtful and methodical approach to resolve challenges efficiently. My goal is always to ensure that IT systems support the people using them, without becoming a source of frustration.

Connect With Me

If you’re facing tech troubles or looking to enhance your IT setup, I’m here to help. Reach out to discuss how we can make your tech work seamlessly for you.

Pricing

£60 per hour of labour

Call out fees may also apply.