Services

I'm here to help you sort out those pesky tech troubles when you need it most. With nearly a decade of dabbling in IT—both in and out of school settings—I’ve picked up a few tricks along the way. From setting up your email to getting your network to behave, I offer a range of IT services tailored to fit around my day job and your schedule. 

1. Remote Tech Support: Offering phone and remote desktop support to resolve software issues, guide users through troubleshooting steps, and provide quick fixes.

2. Hardware Repairs: Servicing and repairing common hardware issues with PCs, laptops, and peripheral devices like printers and scanners.

3. Software Installation and Updates: Installing and configuring software, ensuring all systems are up-to-date with the latest security patches and features.

4. Network Troubleshooting: Diagnosing and resolving network issues, including WiFi connectivity problems and slow internet complaints.

5. Data Backup and Recovery: Implementing backup solutions and assisting with data recovery processes to protect against data loss.

6. Security Assessments: Conducting security audits and recommendations to enhance system security, including antivirus solutions and firewall setups.

7. Email Setup and Management: Configuring email accounts, troubleshooting login and synchronization issues, and providing spam management solutions.

8. IT Consultations: Offering advice on IT infrastructure, system upgrades, and efficient technology solutions tailored to specific business needs.

9. Cloud Services Management: Assisting with the setup, management, and troubleshooting of cloud services like Google Workspace, Microsoft 365, and cloud storage solutions.

10. Training and Guidance: Providing personalized training sessions on software use, cybersecurity best practices, and efficient system management.

11. Custom PC Building: Designing and assembling custom PCs tailored to specific usage needs, such as gaming, graphic design, or video editing.

12. VPN Setup and Management: Installing and managing VPNs to ensure secure and private internet access for remote work scenarios.

13. Website Support: Basic website maintenance services, such as content updates, platform upgrades, and performance optimizations.

14. Tech Procurement Advice: Helping clients select and purchase the right technology products based on their budget and requirements.

Pricing

£60 per hour of labour

Call out fees may also apply.